Quality

QUALITY POLICY

Because we believe that “if we keep doing what we’ve always done, we’ll get what we’ve always got”, improvement is a necessary condition for progress.

Therefore, our main objective is the constant pursuit of excellence and we do this by focussing on the relevant stakeholders: Employees, Shareholders, Customers, Suppliers, State, Environment and Society.

BECAUSE THE RELEVANT STAKEHOLDERS ARE IMPORTANT:

  • We endeavour to maintain an ethical and open relationship with them, ensuring compliance with what has been agreed.
  • We promote a flexible structure capable of responding to their needs and expectations.

Because our employees are important:

  • We pay particular attention to our human potential by constantly encouraging training, innovation and improvement, guaranteeing motivation for quality.
  • We promote the personal and professional development of our team.
  • We encourage the participation of all employees in analysing and defining processes, bearing in mind that only changes that imply a real benefit for the client and/or a reduction in costs for the company are implemented.
  • We are constantly concerned with optimum working conditions, always ensuring compliance with safety, health, hygiene and well-being standards in the workplace. It is the responsibility of all employees to comply with all safety rules and to alert us in good time to possible risk situations.
  • We condemn any form of discrimination, whether based on race, ethnicity, gender, age, physical disability, religious conviction, opinion or political affiliation, and we condemn any form of sexual or psychological harassment, verbal or physical humiliation, coercion or threat.
  • We are concerned with maintaining the professional secrecy that is applied to all employees and, in turn, they are responsible for protecting the confidentiality of the information to which they have access in the course of their duties, and may not use it to gain an advantage for themselves or for third parties.

BECAUSE THE ENVIRONMENT IS IMPORTANT:

  • We voluntarily contribute to a cleaner environment by enforcing legislation, managing waste and looking for "clean" products.

BECAUSE SOCIETY IS IMPORTANT:

  • We voluntarily contribute to a fairer society by supporting different charities, supporting education through guided tours of our companies and supporting curricular internships for technical and higher education.

COMPANY POLICY:

The Company Policy is a permanent reference for the definition of its Objectives, whereby the Management undertakes to fulfil the requirements and improve the effectiveness of the Quality/Environment/Workplace Safety/Health Management System.

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  • Email:
    geral@focor.eu
  • Phone:
    (+351) 228 341 000
    (Call to the national fixed network)
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